Privacy Policy

Last Updated: [2/5/2024]

Introduction

Services Tutorat ("we," "us," or "our") is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your information when you use our website, services, or interact with us.

By accessing or using our website or services, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand how we collect, use, and safeguard your information.

Information We Collect

Personal Information: We may collect personal information such as your name, email address, phone number, and address when you voluntarily provide it to us. This information is typically collected when you fill out a contact form, request information, or use our services.
Payment Information: If you make payments for our services, we may collect payment details, such as credit card information. We use secure payment processors to handle these transactions.
Usage Information: We may collect information about your use of our website, including your IP address, browser type, pages visited, and the date and time of your visit. This information helps us analyze and improve our website's performance.

How We Use Your Information

We use the information we collect for the following purposes:

Provide Services: To provide the tutoring services you request, communicate with you, and process payments.
Customer Support: To respond to your inquiries, requests, and provide customer support.
Improve Services: To analyze and improve our services and website, ensuring a better user experience.
Marketing: To send you updates, promotions, and newsletters related to our services. You can opt out of these communications at any time.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

Tutors: We may share your information with our tutors to facilitate the tutoring services you request.
Service Providers: We may engage third-party service providers to assist us in delivering our services, such as payment processors and email communication platforms.
Legal Compliance: We may disclose your information when required by law, to protect our rights, or to comply with a judicial proceeding, court order, or legal process.

Data Security

We take reasonable measures to safeguard your personal information from unauthorized access, disclosure, alteration, and destruction. We use secure encryption technology to protect data transmission.

Your Choices

You have the following choices regarding your information:

Access and Correction: You can access and correct your personal information by contacting us.
Opt-Out: You can opt out of receiving marketing communications from us at any time by following the instructions in our emails or contacting us directly.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The latest version will be posted on our website with the updated date.

If you have questions or concerns about this Privacy Policy, your personal information, or our data practices, please contact us at info@servicestutorat.ca.